Frequently Asked Questions

How can I make an appointment?
Most patients are referred to our clinic by other physicians. The referring offices provide us with the patients’ medical records. Patients may call to schedule an appointment and request their physician to provide their medical record.
What is your self pay policy?
We do not see self-pay patients.
What do I need to bring to my first appointment?

You will need to bring your valid Florida ID, insurance cards, and any prescription medications you are currently taking in the original bottles. We also mail out our new patient packet for you to fill out prior to your appointment. Please fill this out and bring it in with you to reduce your wait time.

Do you see walk in patients?
No. All patients must schedule an appointment.
How can my current provider refer me?
Referrals may be made by fax or phone. Our office will contact the patient to schedule an appointment. We usually see our new patients within 2 weeks of a referral.
Which insurances do you accept?

We accept most insurance plans:

  • Medicare
  • Medicaid
  • Staywell
  • Prestige
  • Magellan
  • Wellcare
  • Cigna
  • Aetna
  • United Healthcare
  • Blue Cross Blue Shield
  • Humana
  • Workers Compensation
  • Auto Insurance

If you have any questions regarding if we accept your insurance, please call our office.

What about work related injuries or auto accident injuries?

In order to be seen in our office under Workers Compensation or Auto policies, we would need the following information:

  • Company Name
  • Claim Number
  • Date of Loss
  • Adjuster’s name and contact information

For Workers Compensation, we also would need your adjuster to send over written authorization.

What can I expect for my wait time?
Wait times vary depending on the complexity of the office visit. For a consultation, it may take up to 2 hours. At this visit the doctor has to review all your records, do a pharmacy verification, and perform a comprehensive medical exam. For a follow up apppointment, the wait time is usually less than 30 minutes.
Can my medication be filled by phone or pharmacy request?
It will depend on what medication is being requested. Your prescriptions are provided on your regular follow up appointment.
How do I contact my physician after hours?
If you are having an emergency, please call 911. For all other questions, we do have an answering service which will direct your phone call to the doctor.
What if I cannot get ahold of the doctor and I have an emergency?
If you have an emergency, please call 911.

Consult Care Pain Management

Phone: 850-913-9488
Fax: 850-522-9443
Monday to Thursday: 8 AM to 5 PM
Friday 8 AM to 12 PM

Location

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If you have any additional questions or concerns, please do not hesitate to contact us.